Pregunta CRM 365 CallManagerInfo error en complementos


Después de actualizar CRM 2013 in situ a CRM365, comenzó a surgir un problema con los complementos. Cada vez que intento utilizar IOrganizationService desde el complemento para cualquier operación, aparece un error. Este problema solo ocurre en la instalación de varios servidores, no ocurrió en la versión CRM 2013. Tampoco ocurre en la instalación de un solo servidor de CRM365.

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #52BFF7F3Detail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>c291f3ee-3bfe-4c0d-a631-9b7e70c19add</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #52BFF7F3</Message>
  <Timestamp>2017-03-13T12:14:25.2768854Z</Timestamp>
  <ExceptionSource i:nil="true" />
  <InnerFault>
    <ActivityId>c291f3ee-3bfe-4c0d-a631-9b7e70c19add</ActivityId>
    <ErrorCode>-2147220891</ErrorCode>
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>callManagerInfo</Message>
    <Timestamp>2017-03-13T12:14:25.2768854Z</Timestamp>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText>

[PluginsMerged: Core.Plugins.ReadAuditLogPlugin]
[b381844a-41b5-e611-b605-0050568c2255: Core.Plugins.ReadAuditLogPlugin: RetrieveMultiple of account]

Entered Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
Core.Plugins.ReadAuditLogPlugin is firing for Entity: account, Message: RetrieveMultiple, Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
Entered internal execute in ReadAuditLogService., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
EnsureInitialized., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
Entered GetMessage., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
Entered GetUserFromPlugin., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
user 21391658-381b-e511-80e0-005056931145., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
Before context.OrganizationService.Retrieve., Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
callManagerInfo, Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145
Exiting Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 0a738a82-3329-4f60-a6b3-ea8230290d19, Initiating User: 21391658-381b-e511-80e0-005056931145


</TraceText>
  </InnerFault>
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

El código que está lanzando esta excepción es:

private User GetUserFromPlugin(ILocalPluginContext context)
{
    context.Trace("Entered GetUserFromPlugin.");
    var userId = context.PluginExecutionContext.UserId;
    context.Trace(string.Format("user {0}.", userId));

    context.Trace("Before context.OrganizationService.Retrieve.");
    if (context.OrganizationService == null)
    {
        var organizationServiceNullMessage = "OrganizationService is null";
        context.Trace(organizationServiceNullMessage);
        throw new InvalidPluginExecutionException(organizationServiceNullMessage);
    }

    var systemUser = context.OrganizationService.Retrieve(
        EntityNames.CRMSystemUser,
        userId,
        new ColumnSet(FieldNames.CRMSystemUser.DomainName, FieldNames.CRMSystemUser.LastName, FieldNames.CRMSystemUser.FirstName));
    context.Trace("After context.OrganizationService.Retrieve.");

    var user = new User
    {
        Id = userId,
        DomainName = systemUser.ReadAttributeValue<string>(FieldNames.CRMSystemUser.DomainName),
        FirstName = systemUser.ReadAttributeValue<string>(FieldNames.CRMSystemUser.FirstName),
        LastName = systemUser.ReadAttributeValue<string>(FieldNames.CRMSystemUser.LastName),
    };

    return user;
}

---------EDITAR----------------

Estoy agregando información de Plugin Tracing

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: callManagerInfoDetail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
<ActivityId>dbe29fd8-651c-47d2-ad39-ed460552d4e1</ActivityId>
<ErrorCode>-2147220891</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>OperationStatus</d2p1:key>
<d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:int">0</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>SubErrorCode</d2p1:key>
<d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:int">-2146233088</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>callManagerInfo</Message>
<Timestamp>2017-03-14T06:09:08.1648164Z</Timestamp>
<ExceptionSource>PluginExecution</ExceptionSource>
<InnerFault i:nil="true" />
<OriginalException>Microsoft.Xrm.Sdk.InvalidPluginExecutionException
at Core.Plugins.BusinessLogic.Service.ReadAuditLogService.Execute(ILocalPluginContext context)
at Core.Plugins.ReadAuditLogPlugin.InternalExecute(LocalPluginContext context)
at Plugins.Common.PluginBase.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.&lt;&gt;c__DisplayClass5.&lt;Execute&gt;b__0()
--- End of stack trace from previous location where exception was thrown ---
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext)
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IOrganizationServiceFactory organizationServiceFactory, Dictionary`2 sandboxServices, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext)
at Microsoft.Crm.Sandbox.SandboxWorker.Execute(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, SandboxRequestCounter&amp; workerCounter, Boolean returnTraceInfo)</OriginalException>
<TraceText>
Entered Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
Core.Plugins.ReadAuditLogPlugin is firing for Entity: account, Message: RetrieveMultiple, Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
Entered internal execute in ReadAuditLogService., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
EnsureInitialized., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
Entered GetMessage., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
Entered GetUserFromPlugin., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
user 21391658-381b-e511-80e0-005056931145., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
Before context.OrganizationService.Retrieve., Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
callManagerInfo, Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
Exiting Core.Plugins.ReadAuditLogPlugin.Execute(), Correlation Id: 50b0f06c-fc66-40b3-acbd-69a2463be0f4, Initiating User: 21391658-381b-e511-80e0-005056931145
</TraceText>
</OrganizationServiceFault>

Server stack trace: 
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]: 
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Crm.Sandbox.ISandboxHost.ExecuteAndReturnTraceInfo(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, String assemblyContents, Boolean returnTraceInfo)
at Microsoft.Crm.Sandbox.SandboxPlugin.Execute(SandboxClient client, SandboxCallTracker callTracker, IExecutionContext requestContext, String assemblyContents, Boolean returnTraceInfo)
at Microsoft.Crm.Sandbox.SandboxCodeUnit.Execute(IExecutionContext context)

6
2018-03-13 12:48


origen


Respuestas:


Microsoft nos ha proporcionado una solución. Para detener el error, configure el HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ MSCRMSandboxService \ SingleBox Valor DWord a 0. Después de hacer eso, el problema nos ayudó con el problema.


5
2018-05-16 09:26